Booking requests and jobs
Locally 360 turns booking requests from your website into jobs on your Jobs board. You confirm or decline each request, put a crew on it and send the crew the job's details by email. It's included in the $50 a month.
Monthly. Cancel online any time.
Questions first? Email support@locally360.app. We reply within three business days.
Jobs
Rapid Grounds
Unassigned
Nobody is on these yet.
Ines Calloway
Weekly mowing
Asked for Sat, Mar 14, Morning
Requested
Assigned
A crew has them, not sent out yet.
Theo Marsh
Patio repair
Mar 12, 9:00 am · Green van
Confirmed
Dispatched
The crew is on the way.
Nora Pell
Spring cleanup
Mar 10, 8:00 am · Blue truck
Confirmed
Every name and number is made up.
What it does
In the order your day runs. Every name and number on the screens is made up.
- Rapid Grounds
Book a visit
Name
Nora PellAddress
9 Ash RowService
Weekly mowingPreferred date
Sat, Mar 14Preferred window
MorningSend -
Rapid Grounds Jobs
CrewsJobs
Rapid Grounds
Unassigned
Nobody is on these yet.
Ines Calloway
Weekly mowing
Asked for Sat, Mar 14, Morning
Requested
Assigned
A crew has them, not sent out yet.
Theo Marsh
Patio repair
Mar 12, 9:00 am · Green van
Confirmed
Dispatched
The crew is on the way.
Nora Pell
Spring cleanup
Mar 10, 8:00 am · Blue truck
Confirmed
-
Rapid Grounds Jobs
RequestedInes Calloway
Weekly mowing
The request
- Asked for
- Sat, Mar 14, Morning
- ines.c@example.com
- Phone
- (555) 014-7712
- Address
- 9 Ash Row
Dispatch
Book it in for
Mar 14, 9:00 amConfirm requestDecline requestConfirming emails the customer, and gives them a link to cancel if something changes. Declining emails them that you can't take it.
-
Rapid Grounds Jobs
Add a crewCrews
A crew is a name and the people on it. Nobody here gets a login.
Crew name
Blue truckPeople
Marco Diaz marco@example.com (555) 014-2201Dee Park Email (optional) (555) 014-2290Add someoneSave crew -
Rapid Grounds Jobs
ConfirmedNora Pell
Spring cleanup, Mar 10, 8:00 am
Dispatch
Nothing here is published on your site. The customer only ever sees what you tell them.
Crew
Blue truckAssignMark as dispatchedDispatched. 2 crew member(s) emailed. -
Rapid Grounds Jobs
ConfirmedNora Pell
Spring cleanup, Mar 10, 8:00 am
Mark as doneIf it is off
Customer cancelledCancel jobFinished and cancelled
Theo Marsh · Patio repairCompletedWes Abara · Shrub trimmingCancelled
The details
The numbers and the terms, line by line.
| Price | Included in the $50 a month. |
|---|---|
| Board columns | Unassigned, Assigned and Dispatched, then a list of finished and cancelled jobs. |
| Request details | Name, email, phone, address, service, preferred date, preferred window and message. |
| Customer emails | Sent under your business name, with replies to your business email. |
| Crews | A name and the people on it, with no logins. |
| Crew emails | Sent when you mark a job dispatched, to each crew member with an email. |
| Reminders | An email to you when a booking request for tomorrow is still waiting. |
| Cancelling | Customers cancel from the confirmation email or the customer portal. |
Not included
These aren't part of booking and jobs.
- A calendar, or live availability for customers to pick from
- Rescheduling online
- A customer list
- Job photos and job notes of your own
- Job reports
- Text messages to customers or crews
- Linking an invoice to a job
Who hears what, and when
Every email the Jobs board sends. There are no text messages.
1Your customer
When you confirm or decline
An email under your business name, with replies to your business email. A confirmation carries a link to change or cancel.
2Your crew
When you mark it dispatched
Each crew member with an email gets the customer's name, phone, address and the job notes. Assigning alone emails nobody.
3You
The day before
If a booking request for tomorrow is still waiting for you, you get an email.
Questions
Anything else, email support@locally360.app. We reply within three business days.
Can customers pick a time from my calendar?
No. There is no calendar. Customers ask for a day and a time window, and nothing is booked until you confirm.
Does my crew need logins?
No. A crew is a name and the people on it. Anyone with an email gets the job's details when you mark it dispatched.
What does the customer get when I confirm?
An email under your business name, with replies going to your business email and a link to change or cancel.
Can a customer reschedule?
Not online. They can cancel from the confirmation email or the customer portal, and say they want a different time when they do.
Will I be reminded about requests?
Yes. If a booking request for tomorrow is still waiting for you, you get an email.
Can I add a job that came in by phone?
Yes. Add it to your Jobs board yourself, then assign and dispatch it like any other job.
The rest of the $50
Each one is included, on every site.
- Website A design built for a trade, that you edit yourself, with hosting and your own domain.
- Quote forms Every quote request and contact message lands in your lead inbox and your email.
- Invoices and payments Invoices sent under your name, paid by card into your own Stripe account.
Help guides
- Sign up and start your $50 a month plan
- Pick a design for your website
- Edit your website and publish it
- All help guides
See pricing for everything the $50 covers, or designs built for your trade.
Included in the $50 a month.
Month to month, no minimum term.
Start your siteQuestions first? Email support@locally360.app. We reply within three business days.