Contact
Email support@locally360.app. Locally 360 replies within three business days. Support is by email only, with no phone, chat or in-person support.
Email support
One inbox for questions about the $50, a build or your site, before and after you sign up.
Write to supportFor customers, the Subscription Agreement sets the reply at three business days. A business day is any day except a Saturday, a Sunday or a US federal public holiday.
| Support | support@locally360.app |
|---|---|
| Reply time | Within three business days |
| Phone or chat | None. Email is the one way to reach a person. |
| After a sales call | Reply to your agent's email. Agents leave their email, never a phone number. |
| Your account | Sign in at locally360.app |
What to write about
Anything about Locally 360. A few details help us answer.
- Before you sign up
- The $50, a build, the designs or the terms. Tell us your trade and whether you have a site now.
- Your account or billing
- Write from the email on your account, and name the site. Never send a password or a card number.
- A build
- Name the site, and where the build is: waiting for the preview, your list of changes, or going live.
- Cancelling
- You can cancel online from your billing page. Or email us from your account email, and name the site.
- A copy of your data
- Ask within 7 days after your site closes. We email a download link that works for 48 hours.
- Something wrong on your site
- Name the site and the page, and say what you expected to see. A screenshot helps.
Have one of our agents set it up
Leave your details. One of our agents gets in touch and sets you up. You accept the agreements by email link and pay by card.
Any trade can sign up. Designs are built for specific trades. With an agent, you choose from the designs for one trade.